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Discussion Starter · #1 ·
So the new website has just launched. They seem to have upgraded their rather antique navigation for a very fast SharePoint-like tick box system. It seems to be a very efficient store for shopping miniatures with nice pictures of the products.

So far the good.

Unfortunately all faq and errata articles seem to have gone MIA. The painting guides that used to be offered are all gone. Specialists games has now fully disappeared. All old blog post are gone.

So it is a webshop with no options for feedback and no attention to the gaming side of the hobby. I'm not usually negative about GW as I rather enjoy the hobby but this is very disappointing. Here's to hoping they'll start putting up hobby/painting articles in the coming weeks*.

*Hope is the first step on the road to disappointment**
** Maybe this should be the company motto?
 

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I've noticed most finecast models are now only available from the online store... So I'm guessing my eldar aspect warriors won't be available in my local gw in the near future...
 

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Discussion Starter · #4 ·
Yeah the old tutorials where taken down with the new paint line and I understand that. But you would expect the new tutorials like the movies on painting the new Taurox to be linked to the products somehow. Seeing that even the FAQ and errata are gone it looks like the website will reduce all involvement with the practical side of the hobby to 'read White Dwarf'. A bit of a pity. I was hoping they would start promoting the hobby again with a new design.
 

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Heresy Online's Pet Furby
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I don't think I ever registered on there anyways, so that's ok :)

Where are the battleforces hiding though? :laugh:
 

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Wow, seems like the suggestions at the bottom of the page, when looking at an item, aren't nonsensical. When looking at the Island of Blood set, it says "We think you'd like..." and recommends the two army books, and an army case.
 

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Just got this reply from GW:

Hello [Zion],

Thanks for writing in to us! We are aware that the new web store launched without the Errata/ FAQ articles. This is only temporary and these FAQ's will be made available again in the very near future. However, at this time I don’t have a time or date available. Should you have any other questions, then please give us a call at 1-800-394-4263.

Sorry for the confusion, but I hope this helps.

David Monroe
Games Workshop
North America Customer Services

Please do not delete previous email threads as this will help us serve you better!

Games Workshop
Customer Service
6211 East Holmes Road
Memphis, TN 38141
Games Workshop Customer Service is open:
Monday through Friday 9:30 AM to 6:00 PM CST
Contact info:
1-800-394-4263
[email protected]
Or visit us online at:
www.games-workshop.com
And from poking around the web, it seems to be a standardized email everyone is getting right now.
 

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FAQs are missing too.
*Proceeds to look aat Zion's Avatar (since I usually just skip those altogether)*

:laugh::laugh::laugh::laugh:

ahhhhh, I actually laughed out loud from that.
 

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The site has launched with a fairly high percentage of accounts not working :whistle:
 
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