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Discussion Starter · #1 · (Edited)
I recently came across this site : http://www.wargamersworld.co.uk/
They basically say they have been an ebay business for over 2 years and are now expanding with a webshop and larger assortment of products.
From what I understand they were a bits selling company on ebay but will now sell the entire GW range of products.

I saw a post by them over at BOLS nearly a month ago about them having a sale and responding to emails quickly. I wanted to know more about this sale because Im always on the lookout for great deals, however I never received any replies from them.
I have sent them 2 emails with 2 weeks in between at the start of last month and another today, so far no replies from them. They have no phone number listed on their website which makes me question their legitimacy.

So has anyone used their web shop? or bought from them on ebay?
Are they just slow on email response because they are building up a new web store?
I would like to try them out since they claim they offer 30% off to regular customers but what you have to do to receive that discount is nowhere to be found on their website. Buy once a month from them for 6 months? Buy for at least 200-500£ a month from them?

For the life of me I cant find their post over at BOLS, if only you could browse the recent comments I could find it in seconds since it was on there just a week ago.

Anyways, anyone got any experience with these guys?
Im looking for a new webstore so I would really like to know more about these guys.
 

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I wouldn't trust this company yet. Give them a few months by that time they might have everything sorted out and if they don't put up a phone number, then you will know if it legit or not. From just their shipping policy alone, I have serious doubt about them. I know I have bad grammar but I can tell that their wording seem somewhat off. It seem that shipping policy from other company are much well written and longer.

I hope that help
 

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Discussion Starter · #3 ·
I have now been in contact with the guy who runs the site. It seems my email was lost when he moved the server to a new host and new IP.
He bought a website template from a webdeveloper but the code was really bad and they refused to allow him to change the code so he has had to start from scratch building his own website. This is the reason not everything is on there yet.

Here is what he wrote to me :
The move has been a disaster, I have the flu and still working 18 hour days trying to get my site back in order.

As for contacting me. My name and address are on the screen as is the facebook account and the twitter account. I will be putting everything else on once I sort out the more important stuff.

Now for regular customers, this is purely down to me. There are no hard and fast rules as to what qaulifies you but if I was to say what I would class as "regular" is someone who NOT just buys each week but who gets on the blog or forum (I will be putting a forum back into the store soon too), someone who takes an interest and an order every few weeks (I will be loading 1000's of products per week) so I would expect to see the same buyer back on a regular time pattern - every week, every 2 weeks etc.

Also, you will find that I am not like the other stores out there. I price check all my goods against the top 5 competitors and I then cut a minimun of 25% off their prices. I have been a gamer since the late seventies and I like to look after my fellow players.
You will find that I give free bitz (once I get to know what you like you start getting freebies in each order) I am going to get some customers to add some testimonies to the site. I also send out gift vouchers etc - so when I ask my customers to leave some testimonies I will give them a surprise voucher (I will not tell them they get one if they leave comments as that would colour what they say, I want honesty and not paid for propaganda). Once you read the testimonies I think you will never ever question my integrity again!

This is my first go at a website, I opened it 6 months ago but bought a ready made template through a bunch of developers but the coding was terrible and they would not fix it or give me access to fix it - hence all the upheavel this past month/ 6 weeks. I use to sell on Ebay under the name epicwargames08 - I was a powerseller with a 100% positive feedback over a 4 year period but I had a death back home that shook me to the core and I had to go back instantly that was September 2009 in the preceding month and a half I picked up 4 negs and 4 nuets for non delivery. I explained to everyone (I could access the site from home but was back in Ireland and refunded money to everyone and as soon a i got back I sent what orders I could.

So if you want to see what kind of seller I am look at my user name on ebay. I shut that account after those negs as my heart was gone.

So here I am now running my own website but have also opened a new ebay account am and thinking of also selling on there too again.
It seems pretty solid to me though he has his hands full at the moment trying to get everything sorted.
He is adding to the store every week so I would expect most of it to be sorted before the end of the year :D
As the website is rather new he hasnt added everything to the store yet but it seems to be moving along quite nicely.

Got a reply over at DakkaDakka
Bat Manuel said:
I've ordered from them before with no problems...now if they would just stock up on the stuff I need now...
Im going to give this shop a try and report back my experience.
 

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Their website is stupidly slow.
It takes like a minute to open a page.
Im guessing they are on some oversold shared server.

Ill consider looking at them once they invest in a decent VPS or something, so im not waiting forever for their pages to load.



EDIT:
Seems to be a little better now, but all i can see are bits, no boxes.
 

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Richie from Wargamers World

Hi everyone,

I have answered Dan's (MadCowCrazy) forum messages now on the other three forums and at last I have got to this one. I was going to paste in my reply to Dan but he has done so already so I will leave it at what he has pasted in, however I have noticed a couple of issues raised that I wish to address.

The first is slugsung88:
I wouldn't trust this company yet. Give them a few months by that time they might have everything sorted out and if they don't put up a phone number, then you will know if it legit or not. From just their shipping policy alone, I have serious doubt about them. I know I have bad grammar but I can tell that their wording seem somewhat off. It seem that shipping policy from other company are much well written and longer.
I hope that help
I am sorry if my grammer is not up to your Yeats and Shakespearian standards matey :grin: but I am doing a million and one things and that is the same information I used on Ebay for years so I put it in as I never had a problem with it before - but I will look into getting it a bit more in-depth and formal soon. As for not trusting my site, on what basis do you make that assumption? On my grammer? If that is so then by your own estimation you would be Blackbeard himself :biggrin: For the record I use only Paypal, Paypal Express and Google Checkout on my site so all money is 100% guaranteed.

I do not accept cash, po's, giros, cheques etc. I took my phone number down 6 weeks ago as the phone started getting hammered with cold colds and the line needs to be free for other things. I have fixed that problem by putting up a dedicated mobile number.

I also have facebook, and twitter pages on my site that enabled people to contact me but Dan by his own admission does not use either.

I have worked all day today putting up all the other ways to contact me so if anyone would care to check my contact me page to assure themselves that I am in fact a legit seller then here is the link: http://www.wargamersworld.co.uk/contact_us&zenid=30ff48b9eb929a5758928924de2a0c91
Please in future try to gather your thoughts and base your assumption on something a little more concrete before you start damaging the reputation of a perfectly innocent company!

The other comment is from KingOfCheese:

Their website is stupidly slow.
It takes like a minute to open a page.
Im guessing they are on some oversold shared server.

Ill consider looking at them once they invest in a decent VPS or something, so im not waiting forever for their pages to load.
I have no luck it seems with hosts. I moved away from the original designers of my first shop last month because of errors. I now have a package with a company called Host Clear and I paid for their biggest e-commerce package with their largest bandwidth. I paid for a dedicated IP and other backend stuff - all this was supposed to give me a fast site! Which it was until last week when I noticed it start to go slow about 6 times a day - each time for about 30 minutes. I have no cron jobs running and I am supposed to be a on a sparsely populated server with my dedicated IP. However, I believe that this slowness is due to the fact that someone else on that server is sucking out the bandwidth 6 times a day by using automatic cron jobs!!!

So now I am looking for a new host, one that will stick to their advertised word - two hosts so far and both suck - and I did investigate both and came up with a lot of good and a tiny bit of bad. They both looked about the best I could find.

I have tonight had a mate of mine who is a developer strike a deal with another host so within the next 48 hours I am going to be moving to a new host again - this time though I have built the new site so I own the directories etc and they will come with me so no more having to rebuild (I had to rebuild the site from scratch last month because of how badly the Daily Internet designers messed everything up)

So to answer your question, the site should be running like a Ferrari soon.

So I hope this clears up anybodies worries about my site. I am a genuine seller who looks after my customers.

Best wishes
Richie
 

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but only people who "take the risk" will ever know!
Dude, I wouldn't say stuff like that if I were you. It makes it sound like there really is a risk. I'm sure that you didn't mean it like that, but that's what it implies. Oh, and welcome to Heresy.

Midnight
 

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I may take his word for it...if the price is right? I'm all for the free market and small businesses. I can never have enough Orks. I probably won't start off by buying 4 battleforces and 4 battlewagons but I might buy a painboy and work up from there. A wargaming business wouldn't last into next week if they started screwing customers and destroying their reputation before it started.

If an unscrupulous business man/grifter wanted to defraud customers I don't think he would start a wargaming eBay business earning thousands of customers trust then convert his eBay business to a dedicated webstore to make his millions by defrauding the wargaming community. A used car salesman, banker, stock broker or politician would have been a better choice.

I think he deserves a chance and any reviews good or bad should be passed on.

Rick, OBGOG
 

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Reply to OrkByTheGraceOfGork

Hi OrkByTheGraceOfGork,
I have just read your comments and wanted to say thank you. You hit the nail on the head. I worked hard on ebay for nearly five years, I was a powerseller for most of that time. I probably done over 120,000 sales and I held a 100% positive feedback for 99.99% of the time.

I take pride in looking after my customers as you are all the lifeblood of my company, without customers I would be sitting behind a desk doing finance deals (what I used to do).

I love this industry (being a big kid helps I find :biggrin: and at no stage would I ever think to "scam" anyone!

I would love to see anyone who has bought from me since I set up on my own come on and speak about their experience. I have given everyone who has placed orders with me free items in every order, I have given some free vouchers etc. I am not like the other sellers out there but as I stated earlier come and buy your bits from me and find out for yourself.

Once again thanks buddy.

Best wishes
Richie
 

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Just took a look at the site and seems to be working at a reasonable loading rate for me. Also I think i'll give it a go once boxes are up (need those last few eldar figs). Good luck to them :)

Panzer
 

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Discussion Starter · #15 ·
So you had a 99.99% positive feedback... meaning you sent a bobcat instead of a Baneblade to 12 customers. :p
I can actually explain this one as he explained it to me in one of his emails.
Basically he had a tragedy in his family and because of this took a break from the ebay business for a month and a half. This caused him to get 4 negs and 4 nuets for non delivery.

He shut down the ebay store for a time but is now back and this time he wants to have a webstore as well as an ebay store.
As he has just started from scratch some problems can be expected, same thing happened to modelling-mayhem when they first launched but they have now gone out of business. I hope this doesnt happen to this guy as the prices do agree with my wallet. Im just a bit bummed the site isnt complete RIGHT NOW because I do have some battle forces and other stuff Id like to buy.
I do have high hopes it will be up and running by the time DE comes out since Im going to be collecting them.

As for now I have placed an order for 55cadian helmets and some other bits, Im making a zombie IG regiment since my Inquisitor will be from the Sepulturum branch.
I will let you guys know how it all works out, my order number was 8 :D
 

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@wargamersworld

Please excuse my grammar and I'm also not good at wording.

First off I just want to apologize to you, as I hope you accept my apology and no hard feeling. What I wrote, I don't mean that you are a bad company whatsoever. I never meant to imply that, I just had doubt only because you are relately new, and I should have worded my comment a little better. Like I wrote to in my reply to madcowcrazy was that to give you guys a few months (I actually thought you guys were a retailer, so I apologize for that as well) to see if everything works out. Once again I usually tend to notice the little details when I view a site and that not necessarily a good or bad things as one should not view a books by its cover. I'm 100% sure now that once everything is up and ready, everything will be sorted out. From what I can tell you have a very good kinded humorous nature and wasn't too taken back by my comment as I didn't really know what to expect.

With that said I hope you accept my apology and if you can tell me more about the 30% (would that be off GW retail prices?) and how does one get this fantastic offer?

Edit: I was looking over your site and since it not completely finish I was wondering you do sell battleforces and box set as well or just bits?
 

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Still got a few typo's around the site and some straggly code hanging about (Check the 40k info page :)).
Otherwise looking good so far. I've seen the Ebay Acc./Shop this guy had, bought something off it once or twice too;
Nothing to complain about here.
Just good stuff, as far as i'm concerned

SGMAlice
 

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Richie from Wargamers World Replying

Hi all,
Wow, MadCow has certainly got me into a hot topic here :biggrin:

Where do I start, well first off thank you all for showing an interest and I will try and answer all your queries in the correct order.

First PanzerPig
Just took a look at the site and seems to be working at a reasonable loading rate for me. Also I think i'll give it a go once boxes are up (need those last few eldar figs). Good luck to them
Okay, I have had a chance to become a fully fledged GW affliate but at this moment in time I have turned that down as I do not like the rules and regulations that come with the contract so as for boxes they may be few and far between I'm afraid.

My site is going to concentrate on plastic and metal bitz (old OOP stuff and new) Specialist games and bitz - so stuff for BB or BFG - from a ball to a figure, a missing card to a playing board. It will also stock evry copy of White Dwarf and I will index them (I have done 8-10 already and nobody on the web has so thoroughly indexed am I have. I will also stock most books/catalouges/codexes, Citadel Journal and Inferno mags - again they will be catalouged and indexed.

The site will also carry both new in blister GW miniatures both 40K and WFB and also a ton of old and OOP figures.

Paints (new and OOP, I have a lot of the old paint still brand new and no it hasn't dried) also a lot of accessories like die,spray,flock, etc and believe me when I say this, all my prices will be amongst the best value you will find anywhere.

I will also carry Ral Partha, Foundry etc. If I could click my fingers and have everything I need to list in the shop then I would have about 30,000 product lines.

I price check everything before putting my price on it and then I knock off a chunk. I am also thinking of offering a "if you find it cheaper anywhere else ((except Ebay Auctions)) then I will beat it" but I need to work out the finer points of that.

So the boxes may be few and far between BUT who knows I may stock up before Christmas.

Next is WizzyWang:
looks pretty good to me and to have the site dude posting on here is also a bonus. When will you be addng the boxed stock? Cheapass bits rock like hell, but full sets is the key to my limited budget :eek:)
Again buddy I will have to look into the feasibility off that but it is something I will look into over the coming months. Thanks for your kind words too. Cheapass bitz, models and lots more is a promise I can make with 100% certainty though :laugh:

Forty Three
ok, since you're answering questions here, might as well put one up.

Any estimate for when you're going to have meltaguns and missile launchers up? I really need some of those and I can never get a hold of them
Ah you will kick me for this but my good buddy Ron from over at "From the Warp" both up all my old Meltaguns a few weeks ago BUT I will check my stock to see if I can find any - I do get new stuff a couple of times a week so you can always email me and I will add you to the wishlist - with the wishj list you get super cheap prices as I do not have to photograph and list it saves me time so you get at cost price! On the Missile Launchers, can you tell me what type? There are some launchers still in the shop just use the search function. Again though let me know and I will contact you as soon as I get them (That's if they are not in stock).

The Boz:
So you had a 99.99% positive feedback... meaning you sent a bobcat instead of a Baneblade to 12 customers. :p
Ah just my luck for one of those 12 to be on here - shush I was hoping the bobcat had caused you to go insane with fury and be to mad or bad to be coherent enough to blacken my name :D

On a more serious note, I may only have had a 4600 feedback but remember I was selling in the days when a customer could buy from you 10 times a month and leave feedback and still all that feedback would only count as 1! Not like today where they all count. Also I find 90% of Ebayers don't bother leaving feedback so the feedback count was always just a fraction of the sales - I could always ask my accountant to tally up the sales over that period to give me an exact count but he would just love that as he bills me per hour :)

MadCowCrazy
Buddy I have pinged you so many emails today my head is spinning - you'd never think I am sitting here snuffling with Flu at this rate :)

Slugsung88:
I was going to put a quote of your words in buddy but I thought this answer is huge as it is :D so I thought it best to just answer :)
Can I start by saying that I hold no grudges and I thank you for coming back this way. It really means heck of a lot to read what you wrote. I too want to apologise as I got a little snippy myself and I am not usually one to do that so soz for that.
Now on the 30% off, it seems I have confused a lot of people with this but basically it is a bonus for my regular customers - I am working out a way to define a "regular customer" as I was doing it from my head and had no hard rules. I think that needs to change. The discount will be an extra 30% off my prices and my prices will always be at least 30% off GW pirces anyway so in the end a regular customer could get a reduction of 60% off GW RRP. That plus free postage if the order is above £40.
As for the boxes, I do believe my answers above will clear that one up for now
Thanks for coming back matey and yep I do like to think I have the odd funny bone in this here skelly of mine:wacko:

SGM Alice
Thanks for spotting the typos - if you want to earn a £5 voucher to the store fancy emailing me all the typos you can find? Would save me the trouble as I already have a ton of work in front of me?
Also, you will have to forgive me if I don't recognise you but I did sell to a lot but thank you for attesting to my honesty and ebay experience.
Appreciated a lot.

And that is it for now I do believe. I just need to run and check on Modelling-Mayhem as MadCow said they are gone out of biz - I hope not as they were a decent bunch :(

PS: sorry if there are any typo's but I am shattered and my Lemsip is calling my name as is my bed - goodnight y'all.
 
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