To be fair to the system, only one person won all 5 games, and he was the player who won the whole event, so it worked out even in the end. IG only had one player who got 12 points, so thats 4 wins or 3 wins and a draw with 2 points best army award, so even the top IG player lost at least 1 game.
I was taking to the chief referee, and thier take on the system was to make it less competative and more about having a gaming weekend. Thats why its no longer called a Grand Tournament.
Your toast has been burnt and no amount of scraping will get rid of the black bits.