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post #51 of 90 (permalink) Old 06-11-10, 10:26 AM
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Thanks B&K got my order yesterday, now to work on my Honsou conversion (truescale) counts as Warsmith. anyway I was just wondering if you had any plans at all of getting the Iron Warriors upgrade bits/shoulderpads from GW (I realize that this most likely won't happen just thought it might be worth an ask as you never know what could happen.)

Thanks for your time, Honsu

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post #52 of 90 (permalink) Old 02-23-13, 11:25 PM
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Hey guys

I'm currently trying to finish up a conversion and Bits and Kits seems to be the only one who stock it.
I must admit I've been reluctant to order from your site as while you always have bits in stock the general word from fellow hobbyists is sometimes they don't receive their orders and have had great deal of difficulty contacting customer support. But I thought I'd give it a try and see if I could prove them wrong!

First there been a bit of a mistake with my order, not on your end but on mine. Due to their similar appearance I ordered the deff dread arm instead of the killa kan one, I've now placed a 2nd order for the correct arm but was wondering if you can cancel and refund the first order listed below please?

Order Number: 21286

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post #53 of 90 (permalink) Old 02-23-13, 11:28 PM Thread Starter
nice boy, daft though !
 
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I will look into it on monday for you



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post #54 of 90 (permalink) Old 02-24-13, 12:30 AM
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Just ordered a load of Deathwatch shoulder pads along with some other things.

Most other sites never have those parts in stock but you had a bunch of them, and for a better price if I might add.

You will be my main bits supplier in the future.

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post #55 of 90 (permalink) Old 02-25-13, 10:09 AM Thread Starter
nice boy, daft though !
 
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Quote:
Originally Posted by Kolonel Grotsnik View Post
Hey guys

I'm currently trying to finish up a conversion and Bits and Kits seems to be the only one who stock it.
I must admit I've been reluctant to order from your site as while you always have bits in stock the general word from fellow hobbyists is sometimes they don't receive their orders and have had great deal of difficulty contacting customer support. But I thought I'd give it a try and see if I could prove them wrong!

First there been a bit of a mistake with my order, not on your end but on mine. Due to their similar appearance I ordered the deff dread arm instead of the killa kan one, I've now placed a 2nd order for the correct arm but was wondering if you can cancel and refund the first order listed below please?

Order Number: 21286
sorted for you.



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post #56 of 90 (permalink) Old 02-25-13, 10:12 AM Thread Starter
nice boy, daft though !
 
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Quote:
Originally Posted by Sangus Bane View Post
Just ordered a load of Deathwatch shoulder pads along with some other things.

Most other sites never have those parts in stock but you had a bunch of them, and for a better price if I might add.

You will be my main bits supplier in the future.
Thankyou, we try hard to keep stock and stock up regularly where its possible to.



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post #57 of 90 (permalink) Old 02-25-13, 10:55 AM
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Bits

Any chance you will be getting hold of any Gene-stealer Spawn Sites in the near future?

Need around 10 of them

"In the absence of orders, go find something and kill it" - Erwin Rommel
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post #58 of 90 (permalink) Old 02-25-13, 11:39 PM
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Quote:
Originally Posted by bitsandkits View Post
sorted for you.
But I haven't received any notification regarding the order's cancellation or a refund though paypal I've checked my junk folder just in case but I haven't received anything today?
Also because I'm using a guest account for this transaction I can't look up more order's status like other sites.

Here is the details for the order
Order Number: 21286
Transaction ID: 94W51030L1460043E


Also do you send out emails informing customers when their orders have been dispatched?

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post #59 of 90 (permalink) Old 02-26-13, 12:02 AM Thread Starter
nice boy, daft though !
 
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Quote:
Originally Posted by Kolonel Grotsnik View Post
But I haven't received any notification regarding the order's cancellation or a refund though paypal I've checked my junk folder just in case but I haven't received anything today?
Also because I'm using a guest account for this transaction I can't look up more order's status like other sites.

Here is the details for the order
Order Number: 21286
Transaction ID: 94W51030L1460043E


Also do you send out emails informing customers when their orders have been dispatched?
dont worry, its all under control, i will dispatch your order tomorrow, i will email you when its in the post bag and i will process your refund for you.You are in a que so i wasnt able to do everything today, but i pulled your orders out so they didnt get sent out by mistake.

could you in future send me a PM rather than posting your order details in this thread



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post #60 of 90 (permalink) Old 02-26-13, 12:03 AM Thread Starter
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Quote:
Originally Posted by Durant View Post
Bits

Any chance you will be getting hold of any Gene-stealer Spawn Sites in the near future?

Need around 10 of them
stealers dont sell very quickly,but they are likely due for more stock in March



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