I think there are a lot of people who have less of a problem with good/evil as much as they do with the concept of free will. Seems to come down to the Matrix. Would you rather be plugged in like Cypher and have a bunch of guarantees or do you want to live with free will and take on the challenges of life as it happens? Perhaps this is a test, a place to experience and grow or maybe it's a battle ground. Who knows.