Incarna is the most terrible expansion they brought out, there were litterally riots about it in Jita and Amarr, Rens.. all over. Walking in stations is now on the backburner until they can figure out meaningfull content for it. Right now, Walking in Stations means sitting alone in your captain's quarters. You can sit on the couch, walk over to your ship and look at it from a balcony, you can look at yourself in a mirror, and uhm.. yeah, there's the door, but it will remain locked for a loong time.
On the other hand, crucible made up for it, and inferno is looking to be even more awesome, with new toys to play with, several changes to faction warfare and wardec mechanics, and lots of other goodies.
The UI has been improved a lot on many small points as well, as well as the war on lag, where you can now actually bring 2000 of your best close personal friends to go and kill someone with HIS 2000 best close personal friends.
Time Dilation for the win ;)