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post #1 of 5 (permalink) Old 11-16-11, 08:30 PM Thread Starter
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Default Random PC shutdowns

Aloha Everyone!
I know, this is not a tech support Forum, but I've tried other places, and since there seem to be some smart people here, I just thought, I'd ask:

My Girlfriend ordered a new PC, and it arrived last week.
Intel i5 2500k
Geforce GTX 570
8GB Ram
Windows 7 Home Premium
2 Weeks before, I ordered the same model and I have no problems at all.
Everything looked ok at first. She started to play Skyrim, but after 2 Days, random shutdowns started to appear. It happens sometimes after 15 minutes, sometimes after 1 hour. There is no bluescreen or somethings like that, the PC just shuts down and reboots.
We have checked the temperatures during the game, and while running a benchmark, but everything was ok and all coolers are working. Even after 3 hours, no benchmark could produce a shutdown. We started to think that it would be a problem with the Game, but after Installing MassEffect1, it happended again, after about 45 minutes.
We updated all drivers, and I would also not think, that it is the Powersupply, as it only happens during games...

Sooo, if anyone has a smart Idea, I would be happy to try it ;)

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post #2 of 5 (permalink) Old 11-16-11, 08:40 PM
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I would venture a guess it's an issue with the video card or a bad ram chip. Considering how new it is I would just call the manufacturer and ask for a replacement unit.
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post #3 of 5 (permalink) Old 11-17-11, 12:19 PM
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I would guess on the power supply, I had some problems with mine once, my computer would just not start. I changed the power supply, and it worked fine.
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post #4 of 5 (permalink) Old 11-17-11, 12:41 PM
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I had a similar problem, because my ram was faulty. Whenever it had to expend itself to greatly, the computer just shut down.

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post #5 of 5 (permalink) Old 11-17-11, 01:13 PM
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To cause a shutdown I would have said power supply, games causing an increased strain on the graphics and processing mean more drain on the PSU and it cuts out. That is just a guess without looking at it though. You have an identical PC, yes? If so just swap the bits over one at a time until it stops happening.

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